About
Why Us?
Gas Safe registered
Gas Safe Register is the official list of gas engineers who are qualified to work safely and legally on gas applicances. By law, all gas engineers must be on the Gas Safe Register which replaced the old CORGI governing body.
Trust the Triangle - only use a Gas Safe registered engineer to fit, fix or service your appliances and always check the engineer's Gas Safe Register ID card. For more information and to find and check on an engineer to to www.gassaferegister.co.uk or call 0800 408 5500.
Friendly, Polite Service
We believe in good old-fashioned customer service and will always strive to be there when you need us.
We endeavour to keep you informed of progress every step of the way.
Furthermore we always respect it is your home we are working in. We work neatly and tidily, using protective coverings where necessary, and will always leave your property in a clean and tidy condition.
Safety when working in your home is paramount to us at GloWell Gas & Heating Services. Where applicable we will carry out any relevant Risk Assessment and discuss any areas of concern with you.
This is to ensure anyone in or around the work area is aware of the work involved, any hazards and how any risks are minimised and working practices managed.
Reliable
At GloWell we strive to reply to any enquiry promptly, and if we can’t immediately help you over the telephone, we will offer you a scheduled appointment with a one-hour window.
If you are ok for us to call in normal working hours there’s no call out charge, and after a brief assessment and if at all possible, we will offer you an estimate for repairs there and then, without any obligation.
We won’t use jargon or trade-specific terminology, just a plain and clear description of what the problem is and how best to rectify it.
Above all, you can be assured of attentive and professional service at all times.